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Shipping / Subscriptions / Ordering

A: You can cancel or modify your GENEPRO subscription at any time. Go here to learn how:

Order processing time takes only 1-2 business days. For domestic customers, we ship via USPS which takes anywhere between 2 and 5 business days. For international customers, we offer rate-based shipping via USPS International which can take roughly 7-10 business days, but can't provide any guarantees on international shipping since each country has different local couriers after the package has been handed off.